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... personalised gifts
... steiner / waldorf toys
... handmade arts and crafts
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Our
Exchange / Return Policy... |
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If your purchase is damaged in transit, we
will send you a "no charge" replacement. You will, however, need to return
the damaged product to us for assessment.
If the item you receive is different from what was described on our website,
you have the option to receive a replacement item of the same value or your
money back. To process this, you will need to return the product to us and
complete a RETURN FORM which will be emailed to you. The form is simply our
way of determining what it was that made you unhappy. Through this, we can
improve our service and hopefully do you one better in the future.
Sorry, but we cannot replace or exchange items simply because "you changed
your mind."
If you would like any further information, or have any queries, problems or
complaints in relation to this Exchange Policy, please contact us on
sales@alphacrafts.com. |
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Privacy Policy |
Exchange Policy |
Postage Fees
All items featured on this website are
under the exclusive copyright of
www.alphacrafts.com. All rights
reserved. Dealership inquiries are welcome.
For more information, send
us an email. |
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